Welcome to
Connect is our new platform designed to help retailers sell more vehicles, operate more efficiently, and meet rising customer expectations
The modular platform enables dealers to digitise, streamline and enhance every stage of the customer journey by integrating systems into one cohesive workflow to help dealers improve the speed and quality of their sales process. The retail platform provides real-time data insights that can improve every aspect of the sales journey, from sales performance to conversion, revenue optimisation, the customer experience and compliance. Connect also builds buyer trust and loyalty by enhancing the customer experience with real-time updates, personalised content, and seamless remote interactions.
Our Connected Modules
Connect integrates separate modules into one cohesive workflow that helps dealers stay closely connected with buyers throughout the vehicle purchase journey and maintain the relationship after purchase. It simplifies lead management, enables remote selling, automates documentation, and supports full compliance through secure data handling and digital audit trails.
iTrackLEADS
Turn every lead into a sale
iTrackLEADS helps automotive retailers take control of their sales pipeline with smart lead management, instant response tracking, and performance insights that drive results.
- Attend to every lead with guaranteed delivery to your sales team
- Respond to every lead quickly with personalised branded templates
- Track every lead and key status changes within the sales journey
- Monitor every lead within a powerful reporting suite
From first enquiry to final handshake, iTrackLEADS helps your sales team focus on what matters: converting more customers, faster.
Learn more about iTrackLEADS
iConvert
Omni-channel sales solution
iConvert uses the customer portal to offer a complete omni-channel sales process, allowing customers to enquire and purchase with ease from anywhere.
- Integrated with iTrackLEADS and iStoreDOCS to synergise the sales process
- Customisable to differing sales processes
- Digitised solution from start to finish
- Compliance integrated, audited and tracked
Simplifying the sales enquiry flow and management enables showrooms to sell vehicles offline seamlessly and enhance the customer experience.
Learn more about iConvert
iStoreDOCS Sales
Effortless compliance. Digital confidence.
iStoreDOCS Sales transforms how your dealership stores, signs, and secures critical documents - with full audit trails and compliant workflows built in.
- Digitise customer documents and signatures with ease
- Store everything securely in the cloud
- Protect your business with FCA and GDPR-ready audit logs
- Access records instantly - anytime, anywhere
Whether it's finance agreements or ID checks iStoreDOCS Sales keeps your documents safe, smart, and accessible.
Learn more about iStoreDOCS Sales
iStoreDOCS Service
Effortless communication. Digital confidence.
iStoreDOCS Service transforms how your service department communicates, stores, signs, and secures information - putting the customer first.
- Digitise service documents and progress with ease
- Store everything securely in the cloud
- Dynamic technician and advisor write-ups and process flows
- Access records instantly - anytime, anywhere
Whether it's technician reports, progress reports or service authorisations, iStoreDOCS Service keeps your documents safe, smart, and accessible.
Learn more about iStoreDOCS Service
CustomerPortal
Everything in one place
An enhanced customer portal that helps dealers stay closely connected with buyers throughout the vehicle purchase journey and maintain the relationship after purchase.
- 24/7 access for the customer to view their documents and quotes
- Amend quotations and communicate with the retailers
- Sign and/or upload sales and service work
- Digitised archive solution
By providing customers with secure, remote access to key documents and enabling them to upload items from any device, the portal builds buyer trust and loyalty.
Learn more about CustomerPortalHow We Transformed Pentagon
Richard Sheppard, Chief Sales/F&I Process and Compliance Officer of Pentagon Motor Group explains how we transformed their dealership, saving time, money and improved the customer experience.
What Our Customers Think
Connect is the result of years of listening to dealers and building technology that works in the real world. It helps dealers operate with greater speed, certainty, and consistency while maintaining full compliance and control.
“At Harwoods, we take pride in delivering exceptional service, and technology plays a key role in achieving this. By rolling out iStoreDOCS across our sites, we are equipping our teams with the best tools to ensure compliance, efficiency, and a consistently high standard of service for our customers. This investment underscores our dedication to continuous improvement and innovation.”
"It just does what it’s supposed to do. With iStoreDOCS, we’re not chasing paperwork anymore or second-guessing where things are stored. The system is intuitive, efficient, and fits seamlessly into our day-to-day dealership operations."
"iStoreDOCS has been a fantastic addition to our business. The platform’s automated workflows and e-signature feature have significantly streamlined our document management and enhanced the customer experience, reducing manual tasks and helping us stay organised while also being more environmentally friendly. We appreciate how effortlessly documents move through each stage—from signing to secure storage—without the need for constant oversight. iStoreDOCS has truly helped us improve efficiency and keep everything accessible in one place. It’s made a real difference to our workflow and productivity!"
"We took iStoreDocs on board back in June of this year. We wanted to become more streamlined and were looking for a system that would reduce the amount of paper we were dealing with. Along with improving productivity, we aimed to reduce our risk of violating GDPR and give our customers the reassurance that they were dealing with a professional group from start to finish. iStoreDocs delivered on all fronts."
“The move to iStoreDOCS has created a better experience for our team thanks to the intuitive design of the platform. It creates more efficiency and transparency across the business. Our customers have also benefited from the ability to complete and save important documents digitally, enabling them to complete a purchase remotely or do some of the paperwork at home with all the information they need, and then finalise the transaction in the dealership. It’s about giving our customers the flexibility they need.”
"iStoreDocs has revolutionised our document management at Allen Motor Group. It's fast, reliable, and incredibly user-friendly. Our efficiency has never been better!"
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Trusted By Leading Groups
We support over 1,000 dealers and are trusted for creating scalable, secure and compliant software solutions.
Get in Touch
To find out more about CONNECT and our Connected Modules, and how they can transform your dealership and customer experience fill out the form below.